- +44 757 582 2387
- sales@boxbaba.co.uk
- 1 Stephenson Road, London, England, W7 1NN
At BoxBaba, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share and protect your information when you visit our website, request a quotation, contact us or purchase our products.
We aim to handle your personal information transparently and responsibly in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using our website, you acknowledge that you have read this Privacy Policy.
BoxBaba is an online packaging supplier offering a range of packaging solutions for businesses and individuals.
For the purposes of applicable data protection laws, BoxBaba is responsible for handling the personal information collected through our website and business communications.
Our Business Contact Details:
If you have questions about how we handle your personal information, please contact us using the details above.
We may collect different types of personal and technical information depending on how you interact with our website.
When you contact us, request a quotation or place an order, we may collect:
We only request information that is reasonably necessary to respond to your enquiry, provide our products and services, or fulfil your order.
When you visit our website, certain technical information may be collected automatically, including:
This information helps us understand how visitors use our website and identify opportunities to improve its performance and security.
We may collect your information through several methods:
Directly from You: When you complete a contact form, request a quotation, place an order, subscribe to communications or contact us by telephone or email.
Automatically: Through website technologies, server logs and cookies when you browse our website.
Through Service Providers: We may receive information from payment providers, delivery companies and other service providers where necessary to manage customer orders and provide our services.
BoxBaba uses customer information for legitimate business and operational purposes, including:
We will not use your personal information for purposes that are incompatible with the reasons explained in this Privacy Policy unless we have a lawful basis to do so.
Under the UK GDPR, we must have an appropriate legal basis for processing personal information.
Depending on the circumstances, BoxBaba may rely on the following legal bases:
Contractual Necessity: To respond to requests you make before entering into a contract and to process and fulfil your orders.
Legal Obligations: To maintain financial records, comply with applicable laws and respond to lawful requests from relevant authorities.
Legitimate Interests: To manage our business, improve our website, protect against fraud, maintain security and provide customer support, provided these interests do not override your rights and freedoms.
Consent: Where required, we rely on your consent for activities such as certain marketing communications and non-essential cookies.
You may withdraw consent at any time where we rely on consent as our legal basis.
We respect the confidentiality of your personal information and do not sell or rent customer data to third parties.
However, we may share necessary information with trusted third-party service providers to operate our business and provide our services.
These may include:
These providers receive only the information necessary to perform their services.
Where third parties process personal information on our behalf, we take appropriate steps to ensure that suitable contractual and security arrangements are in place.
When you make a purchase through our website, payment information may be processed by the relevant payment service provider.
We do not intend to store complete payment card details on our website servers.
Payment providers handle payment information according to their own security and privacy procedures.
Please review the relevant payment provider’s privacy policy for further information about how your payment information is handled.
Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour and provide a better browsing experience.
Cookies are small text files stored on your device when you visit a website.
We may use the following types of cookies:
Essential Cookies: These help our website function correctly, including essential security and website functionality.
Performance and Analytics Cookies: These help us understand website traffic, visitor activity and website performance.
Functional Cookies: These remember certain website preferences and settings.
Marketing Cookies: Where used, these may help measure advertising performance and deliver relevant advertising.
Where legally required, we will request your consent before placing non-essential cookies on your device.
You can manage your cookie preferences through our website’s cookie settings or adjust your browser settings. Disabling certain cookies may affect some website features.
We may use your contact information to send important business communications, including:
Where permitted by applicable law, we may also send promotional emails about our products, services and special offers.
You can unsubscribe from promotional communications at any time by clicking the unsubscribe link included in the email or contacting us directly.
Unsubscribing from marketing emails will not prevent us from sending essential service-related communications concerning your orders or enquiries.
Protecting customer information is important to us.
We take appropriate technical and organisational measures to help protect personal information against:
Our security measures may include website security tools, access restrictions and secure data-handling procedures.
Although we take reasonable precautions, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected.
Retention periods depend on the type of information and the reason it is being processed.
For example:
When personal information is no longer required, we will take appropriate steps to delete or securely dispose of it, subject to any legal retention obligations.
Depending on the circumstances and applicable legal requirements, you may have the following rights:
Right of Access: You can request a copy of the personal information we hold about you.
Right to Rectification: You can request that inaccurate or incomplete information be corrected.
Right to Erasure: You can request the deletion of your personal information where the legal conditions for erasure are met.
Right to Restrict Processing: You can request that we limit the processing of your personal information in certain circumstances.
Right to Data Portability: You may request certain personal information in a structured, commonly used and machine-readable format where this right applies.
Right to Object: You may object to certain types of personal data processing, including processing based on legitimate interests and direct marketing.
Right to Withdraw Consent: Where processing is based on your consent, you may withdraw it at any time.
To exercise any of these rights, please contact us using the contact details provided in this Privacy Policy.
We may need to verify your identity before responding to certain requests.
We will respond within the time limits required by applicable data protection legislation.
Some of our website hosting, communication, payment or other service providers may process information outside the United Kingdom.
Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer complies with applicable data protection requirements.
This may include relying on an applicable adequacy regulation or decision, approved contractual safeguards or another lawful transfer mechanism.
Our website may contain links to external websites, payment platforms or other third-party services.
These websites operate independently and may have their own privacy policies and data protection practices.
BoxBaba is not responsible for the privacy practices of external websites.
We recommend reviewing the relevant privacy policy before sharing personal information with any third-party website.
Our website and services are intended for general business and consumer use and are not specifically directed at children.
We do not knowingly collect personal information from children where doing so would be unlawful.
If you believe that a child has provided personal information to us inappropriately, please contact us so that we can investigate and take appropriate action.
We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, service providers or applicable legal requirements.
Any updates will be published on this page together with the revised update date.
We encourage visitors and customers to review this page periodically to remain informed about how we protect personal information.
If you have questions about this Privacy Policy, want to exercise your data protection rights or have concerns about how we process your personal information, please contact us.
BoxBaba
Website:https://boxbaba.co.uk/
Email:sales@boxbaba.co.uk
Phone: +44 757 582 2387
Address: 1 Stephenson Road, London, England, W7 1NN, United Kingdom
We will review your request and respond in accordance with applicable data protection laws.
